About Us

"Chandros Group" is a leading tech innovation and engineering solution group of companies. We highly value our customer’s privacy and care about protecting the personal information of our customers and visitors who use our websites, products, or services (collectively, our “Users”) This privacy policy provides details about how your personal information is collected, shared, and used by us. You can learn more about our organization at https://www.chandros.com. If you have any questions about this privacy policy or our practices described herein, you may contact contact@chandros.com.

Information We Collect from You

Website Visitors:

Like most website operators, Chandros Group collects non-personally-identifying information of the sort that web browsers and servers typically make available such as:
Browser Type
Language Preference
Referring Site
Date & Time of each visitor request
Pages Your View
Email Address
Personal website URL (if any)
Internet Protocol (IP) address for logged in users
Internet Protocol (IP) address for users placing an order
Internet Protocol (IP) address for users leaving comments on our blog

Our purpose in collecting non-personally identifying information is to better understand how Chandros Group’s visitors use its website and only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.

Signing Up For Services; User Information

To provide web hosting services and/or domain registration/management we obtain the following information about you (customer) as described below:
Information you provide prior to any registration process, such as your email when you provide it to us.
Information that you provide during any registration process (such as your name, company name, email address, phone number, billing address, or credit card information, geographic location and industry), when you call or email us (for support or otherwise) or when you use our products or services; and
Payment information that you provide to us (by way of our Service or otherwise) when you purchase some of our products and services, including credit card data.

Protection Of Certain Personally Identifying Information

Chandros Group discloses potentially personally-identifying and personal-identifying information only to those of its employees, contractors, and affiliated organizations that:
Need to know that information in order to process it on Chandros Group’s behalf.
Provide services available at Chandros Group’s website and have agreed not to disclose it to others.
Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using Chandros Group’s website, you consent to the transfer of such information to them.
Chandros Group will not rent or sell potentially personally-identifying information to anyone.
Other than to its employees, contractors, and affiliated organizations, as described above, Chandros Group discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order, or other governmental request, or when Chandros Group believes in good faith that disclosure is reasonably necessary to protect the property or rights of Chandros Group, third parties, or public at large.
If you are a registered user of Chandros Group and have supplied your email address, Chandros Group may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Chandros Group and our products.
We primarily use Chandros Group’s blog and social media channels to communicate this type of information, so we expect to keep this type of email to a minimum.
If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.
Chandros Group takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personal-identifying information.

How We Use Your Information

We have a legitimate interest in running a successful and efficient business and in providing you with Services and useful content, and we use the information we collect, both on its own and combined with any other information we collect about you, for the following purposes:
To provide the requested Services to you
To provide you with useful content
To ensure the proper functioning of our Services
To offer and improve our Services
To provide you with requested information or technical support
To facilitate your movement through our websites or your use of our Services;
To do a better job of advertising and marketing our Services (our use of your information to do this is performed with your consent where required by applicable law);
To advertise and market third party products and services (such advertisement is only performed with your permission where your consent is required by applicable law)
To diagnose problems with our servers or our Services;
In connection with our security and compliance programs;
To administer our websites;
To communicate with you;
To target prospective customers with our products or services (such targeting is only performed with your permission where your consent is required by applicable law);
To assist us in offering you a personalized experience or otherwise tailor our Services to you; and
As otherwise described in this privacy policy.

We also use the information we receive in aggregated and anonymized formats to produce reports on trends and statistics, such as mobile search trends, email open rates by industry, campaign best practices or the number of users that have been exposed to, or clicked on, our websites or evaluated or purchased our products and services.
Payment information that you provide to us, including credit card data, will only be used to facilitate payment for our products and services.
We also use recorded telephone conversations for quality control purposes, to train our employees and for our own protection.

How We Shared Information

Chandros Group may share personal data with third parties in order to provide a better service.
Third Party Providers – Chandros Group may share your information with third party providers that provide services on our behalf or resellers who provide Chandros Group’s Services. These companies may assist with marketing support, processing credit card payments, content delivery, email, providing sales leads, and customer support. Third party providers may only process personal information pursuant to Chandros Group’s instructions and in compliance with the Privacy Policy and other applicable regulations.
Advertising– Based on the cookies and other tracking devices, we may work with advertising companies to display ads that may be of interest to you.
Business Transactions – To provide information to a third party in the event of any disposition of all or any portion of our business (e.g. reorganization, sale, assignment, bankruptcy).
Aggregated or De-identified Data – We may disclose or use aggregated or de-identified information with third party providers for research purposes relating to our Services.
As Required by Law or Similar Investigations – To comply with legal obligations or investigate potential legal violations. Chandros Group may be required to share personal data in response to lawful requests from public authorities including to meet national security and/or law enforcement requirements.
Safety– We may disclose your information to protect and defend the safety of Chandros Group in connection with investigating and preventing fraud or security issues.
Consent– Chandros Group may share your information with your consent.

Cookie Policy And Other Tracking Technologies

Chandros Group uses cookies, beacons, tags, and other tracking technologies to gather demographic information about you, identify your visits to our Website, other interactions with our Website, and personalize your search experience on our Website. We gather information such as internet protocol (IP) addresses, internet service provider (ISP), operating system, browser type, date/time stamp, and store it in log files. To collect this information, a cookie, a standard feature of a website that allows us to store a small amount of data on your computer to allow our web servers to recognize you, may be set on your computer or device when you visit our Website.

You can control how websites use cookies by changing your cookie settings (www.aboutcookies.org), but your modification may limit your use and functionality of some of the features on our Website. We may also use cookies and other tracking technologies to provide you advertising based on your browsing activities.

Your Choices

You may unsubscribe from receiving promotional or marketing emails from Chandros Group at any time by using the “unsubscribe” link in the email received, or by emailing us at contact@chandros.com. As outlined in the Section, Cookies and other Tracking Technologies, you can also control your cookie settings.

With respect to your account information, you may update, correct or delete information that you provided to us by logging into your Chandros Group account or contacting us at contact@chandros.com.

Processing Information

For individuals in the EEA, Chandros Group’s legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. Chandros Group will process personal information from you where, a) we have your consent to do so, b) where processing is necessary for Chandros Group to perform Services pursuant to an agreement, or c) where processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information, or may otherwise need personal information to protect your vital interests or those of another person. At any time, you have the right to withdraw or decline consent. If you do not provide the requested information, Chandros Group will not be able to perform Services for you. Also, you have the right to object where we rely on our legitimate interests to process your personal information.

Your Rights

Individuals located in the EEA may have additional statutory rights available to them with respect to their personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please email contact@chandros.com and we will respond within thirty (30) days. Chandros Group will need to verify that the individual is inquiring about his/her own information before we can assist with the request.

Privacy Policy Changes

Although most changes are likely to be minor, Chandros Group may change its Privacy Policy from time to time, and in Chandros Group’s sole discretion. Chandros Group encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.